The Business of Human Resources (TBOHR)
The Brave new world of Human Resource Management The new climate of Industrial Relations, along with changes in Economic and labour reforms, have created a significant shift in traditional Human Resources practice and management. The tools and practices that serve you today may well be on their way to becoming obsolete in the new world. Identifying […]
Play well with others in the workplace: Develop Effective Work Relationships
Play well with others in the workplace: Develop Effective Work Relationships Regardless of your job or your workplace, dealing with people effectively is a must for success. How important are effective work relationships? I have spoken with people recently that aren’t enjoying working with particular team members in their current business, and this is playing […]
How do you work most effectively with your Adviser?
How do you work most effectively with your Adviser? What processes, systems, checklists do you have in place to work effectively & efficiently with your adviser? Every adviser has a different style & personality, as do the client support & paraplanning team supporting them, however the end game is always the same — achieve the best […]
Have you ever had a negative performance review?
Have you ever had a negative performance review? Did you turn things around or leave the company? www.thindifference.com A negative performance review can leave you feeling very demotivated. I recently met with with someone that had a negative review. They were confused, disappointed & left the meeting with more questions than answers. The fact that […]
Problem or Solutions Focus?
Problem or Solutions Focus? How do you approach a problem — do you focus on the problem, the reason why, or on the solution? Every person approaches a problem in a different way. Some focus on the problem , some on the reason why the problem occurred in the first place, and then there are those that think […]
Customer Service Excellence
Customer Service Excellence What is it? Does your business aspire to achieve this? What can you do to ‘wow’ your customers every time? Whilst everybody seems to know that you need to treat your customers right, few businesses have devoted customers who want to brag about them. Ken Blanchard in his book ‘Leading at a […]
